Welcome to Anax.pk. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our site or placing an order, you agree to comply with and be bound by the following terms.
1. General Information
Anax.pk is operated by Anax Associates, a 3M-authorized Importer & distributor in Pakistan. We supply genuine medical equipment including 3M Littmann stethoscopes and other 3M healthcare products.
2. Eligibility
By using this website and making purchases, you confirm that you are:
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At least 18 years old
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Legally capable of entering into a binding contract
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Providing accurate and complete information
3. Payment Methods
We currently accept:
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Bank Transfers
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Credit/Debit Cards (Visa/MasterCard)
3.1 Bank Transfer
Once you place an order using the bank transfer option, you will receive an order confirmation with our bank details. Your order will only be processed after payment confirmation is received. Proof of payment may be required.
3.2 Credit/Debit Cards
Card payments are processed through secure third-party payment gateways. We do not store your card information. Any issues related to the payment gateway are to be resolved with the payment service provider.
4. Order Confirmation and Processing
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Orders are processed after successful payment verification.
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We reserve the right to cancel any order due to pricing errors, stock issues, or suspected fraud.
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You will receive a confirmation email once your order has been accepted and is being processed.
5. Product Availability
We strive to keep our inventory updated. In case a product is out of stock after purchase, we will notify you and offer:
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A refund
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An alternative product
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A delayed delivery option
6. Shipping and Delivery
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Delivery timelines depend on product availability and courier service efficiency.
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We are not liable for delivery delays caused by external factors (e.g., courier delays, natural disasters, etc.).
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Orders are shipped within Pakistan only.
7. Returns and Refunds
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We only accept returns for damaged, defective, or incorrect products.
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Requests must be made within 3 days of delivery.
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Products must be unused and in original packaging.
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Refunds for bank transfers will be issued to the same account. Card payments may take 7–14 business days to reflect, subject to the payment processor.
8. Warranty
All products sold are original and may include manufacturer warranty where applicable. Anax.pk does not offer additional warranties unless explicitly stated.
9. Limitation of Liability
Anax.pk is not liable for:
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Any indirect, incidental, or consequential damages
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Delays or failure to perform due to circumstances beyond our control
10. Privacy
We value your privacy. All personal and payment information is handled securely and only used in accordance with our Privacy Policy.
11. Amendments
We reserve the right to update these Terms and Conditions at any time without prior notice. Continued use of the site after changes implies acceptance of the revised terms.
12. Contact Us
For questions or concerns, please contact:
Email: info@anax.pk
Phone: +923255100123